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(805) 728-9800 [email protected]

PRIVACY POLICY NOTICE FOR SOLO AGING SOLUTIONS

Keeping your privacy safe is of utmost importance to us. The following information will provide you details of what information we (mysoloagingsolutions.com) may ask from you, how we collect it, and store or use it.

Mysoloagingsolutions.com is committed to respecting and protecting your privacy. Should you choose to provide your email address or any other personal information on any of the forms found on our site, you can be assured that it will only be used to support your relationship with Mysoloagingsolutions.com. This privacy policy is intended for all users of Mysoloagingsolutions.com, including vendors, customers and others.

By visiting this web site you consent to us collecting your information as mentioned in this privacy policy, and agree to be bound by the terms and conditions of this Privacy Policy. You may opt out at any time. If you do not agree please do not use or access our services.

In this privacy policy, you will find information on these areas:

  • What personally identifiable information Mysoloagingsolutions.com collects.
  • What personally identifiable information third parties collect through the Web site.
  • What organization collects the information.
  • How Mysoloagingsolutions.com uses the information.
  • With whom Mysoloagingsolutions.com may share user information.
  • What choices are available to users regarding collection, use and distribution of the information.
  • What types of security procedures are in place to protect the loss, misuse or alteration of information under Mysoloagingsolutions.com control.
  • How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should contact Mysoloagingsolutions.com at [email protected]om.

Any violation of this privacy policy will lead to suspension of use privileges and permanent removal from this web site.

Some of the information found in this policy may or may not apply at all times.

Mysoloagingsolutions.com does not collect any personal information, such as name, address, email address and phone numbers unless you choose to provide it. We may collect other information automatically from visitors who visit our site. This information may include your IP address, your location, operating system, the date you visited our site, as well as other information.

You have the opportunity to contact us via our website. If you do, you are required to give contact information (such as name, phone number and email address). We use this information to contact you about services on our site for which you had expressed interest in.  It is optional for the user to provide demographic information (if ever asked) or other information, but if you do provide that information, it will be safeguarded as well.

We do not request any credit card information on our website, nor do we sell any information that you enter on our site.

HIPPA- In addition to this privacy policy, Mysoloagingsolutions.com will also follow all privacy requirements that involve the Health Insurance Portability and Accountability Act.

While Mysoloagingsolutions.com will make every effort possible to protect your privacy, we do not promise, nor should you expect, that your personally identifiable information or private communications would always remain private. This will include parties who attempt to illegally enter our web site and intercept or access transmissions or private communications.

Information Use

Profile

We store information that we collect through cookies, log files and/or third parties to create a profile of our users.  A profile is stored information (see above) that we keep on individual users.  Consequently, collected information is tied to the users personally identifiable information provided when personal information is entered. This profile is used to get more information on the specific needs a user may have, as well as our ability to contact the user when requested.  We do not share your profile with other third parties, unless specifically mentioned in this agreement.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies.  For the session ID cookie, once users close the browser, the cookie simply terminates.  A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

Persistent cookies will rarely be used on our site, since there is not much information that will need to be remembered. Should we choose to use them at a later date, we will notify you prior to its use

Mysoloagingsolutions.com does offer links to third party sites in which you can get more information on various health care issues. Some of these third partners may use cookies on their site. However, we have no access to or control over these cookies. These parties use of cookies are subject to their own set of privacy policies.

Log Files

Like most standard Web site servers we use log files.  This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.  IP addresses, etc. are not linked to personally identifiable information.

Third Party Advertising

At this time, we do not have any third party advertisers on your site. Should this change, we will inform you prior to allowing this, and offer a way to opt out of this service.

Communications from the Site

As of now, we won’t be sending any newsletters or other promotional materials. Established members will occasionally receive information on (if applicable) products, services, promotions, and a newsletter. Should this change, we will inform you prior to sending this, and offer a way to opt out of this service.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement.  For instance, if our service is temporarily suspended for maintenance we might send users an email.  Generally, users may not opt-out of these communications, though they can deactivate their account.  However, these communications are not promotional in nature.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. This includes, but is not limited to, any defense to any claim in which Mysoloagingsolutions.com in a defendant, to assist in any investigations by law enforcement agencies, or violations of any Mysoloagingsolutions.com policy.

Aggregate Information (non-personally identifiable)

While Mysoloagingsolutions.com will not rent, sell or share your information in general (except as mentioned in this policy), there are certain instances that your information may be used. We share aggregated demographic information with our partners. This is not linked to any personally identifiable information. This is how your information will be shared:

To partners

If Mysoloagingsolutions.com merges with another company, then this information will be shared with the merging company.

 

Third Party Advertisers

As of now, there are no advertisers on Mysoloagingsolutions.com. Should this change, we will inform you prior to allowing this, and offer a way to opt out of this service.

These are the instances in which we will share users’ personal information:

Mysoloagingsolutions.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide services you’ve requested, when we have your permission, or under the following circumstances:

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Mysoloagingsolutions.com’s terms of use, or as otherwise required by law;

We transfer information about you if Mysoloagingsolutions.com is acquired by or merged with another company. In this event, Mysoloagingsolutions.com will notify you before information about you is transferred and becomes subject to a different privacy policy;

We do not support any illegal use of your private information and will make every effort to stop such practices in order to protect your privacy.

 

Business Transitions

In the event Mysoloagingsolutions.com (and its parent company Solo Aging Solutions, LLC) goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.  Users will be notified via e-mail, as well as with a prominent notice on our Web site for at least 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

 

Links

Mysoloagingsolutions.com contains links that will direct you to other sites of interest. Please be aware that we, Mysoloagingsolutions.com, are not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this Web site. Mysoloagingsolutions.com may have co-branding and/or framing relations with other companies. In this case, you should be familiar with the privacy policies of both companies, since you may be subject to each of them.

 

Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information.

Users who no longer wish to receive our communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at  [email protected] You may also opt-out by going to our web page at Mysoloagingsolutions.com.

Users of our site are always notified when their information is being collected by any outside parties.  We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

 

Security

This Web site takes every precaution to protect our users’ information.  When users submit sensitive information via the Web site, their information is protected both online and off-line.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.  All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. We (or our service provider) use various security protection software to help protect your information. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment.

If users have any questions about the security at our Web site, users can send an email to [email protected]

 

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done on line with Mysoloagingsolutions.com, or by emailing our Customer Support at [email protected]

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner.  However, if users have opted out of all communication with the site, then they will not be contacted, nor will their personal information be used in this new manner.  In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

 

Contact Information

If you would like to: access, correct, amend or delete any personal information we have

about you, register a complaint, or simply want more information contact our Privacy

Compliance Officer at [email protected] by mail at Solo Aging Solutions, Re: Privacy Compliance Officer, 5743 Corsa Ave. Suite 208, Westlake Village, CA 91362.